Terms and Conditions

Terms and Conditions

Last updated: March 21, 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Application means the software platform and programs provided by the Company subscribed by You on any electronic device, named Appward
  • Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Country refers to: California, United States
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Appward LLC, 25060 Avenue Stanford, Santa Clarita, CA 91355.
  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
  • Free Trial refers to a limited period of time that may be free when purchasing a Subscription.
  • Goods refer to the access to Appward Platform and individual apps within the Platform offered as a subscription or Appward platform as an on-premise installation.
  • In-app Purchase refers to the purchase of a product, item, service or Subscription made through the Application and subject to these Terms and Conditions and/or the Application Store’s own terms and conditions.
  • Orders mean a request by You to purchase Goods and Services from Us.
  • Service refers to the Application or the Website or both.
  • Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Appward, accessible from www.appward.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of apps and features on the Appward platform. App and features on the Appward platform may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All subscription services purchased are subject to a one-time payment for a defined term period of time. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards, various electronically approved Bank transfer payments (ACH, wire transfer, direct, etc.) or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Subscriptions

Subscription period

The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.

At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.

Cancellations, Termination, and Refunds

Appward offers the Service through different deployment models, including cloud-based SaaS subscriptions and on-premise installations. The specific commercial terms applicable to your use of the Service — including the chosen deployment model (cloud/SaaS or on-premise), fees, subscription or license term, number of users, and any additional services such as implementation, customization, data migration, or training — are set forth in the applicable Order Form or subscription confirmation provided at the time of purchase. In the event of any conflict between an Order Form and these Terms, the Order Form shall prevail solely with respect to the matters expressly addressed therein.

Except as expressly provided in this Section or required by applicable law, all Fees are non-refundable and non-cancelable. Fees reflect the allocation of risk and the value of services and work already delivered, including any implementation, configuration, data migration, training, or customization.

SaaS / Cloud Deployments
Subscriptions are billed in advance on a recurring basis and automatically renew under the same conditions unless canceled. You may cancel your Subscription renewal through your Account settings or by providing written notice to the Company. Cancellation takes effect at the end of the then-current billing period. You will continue to have access to the Service until that date, and no refunds or credits will be issued for any partial period or prepaid unused portion of the term.

On-Premise Deployments
For on-premise installations, the license is typically perpetual or term-based as set forth in the Order Form and is subject to any applicable license and maintenance/support fees. Once delivered and installed, the software and related services cannot be “returned.” Termination requires written notice and is governed by the Order Form. Upon termination:

  • You must immediately cease use, uninstall the software, and (where applicable) destroy or return any copies.
  • The Company has no obligation to refund any license, implementation, customization, maintenance, or other fees already paid.
  • At your written request made within thirty (30) days of termination, the Company will provide reasonable assistance with data export or transition, subject to applicable professional services fees and a separate statement of work if required.

General Provisions (Applicable to All Deployments)

  • The Company reserves the right to refuse, suspend, or cancel any Order or access for suspected fraud, unauthorized use, or violation of these Terms.
  • If the Company materially breaches these Terms and fails to cure the breach within thirty (30) days after written notice, you may terminate for cause. In the case of a SaaS subscription only, you may receive a pro-rata refund of prepaid Fees for the unused portion of the current term (subject always to the Limitation of Liability section).
  • Any service credits issued under a separate Service Level Agreement (if applicable) are your sole remedy for performance or availability issues and do not constitute cash refunds.
  • Upon any termination or expiration:
    • You may request export of Your Content in a commercially reasonable format within thirty (30) days (additional fees may apply for complex exports).
    • The Company will delete Your Content thereafter in accordance with the Data and Backups section and the Data Processing Addendum.
  • All cancellation, termination, and refund rights are subject to the Limitation of Liability, Disclaimer of Warranties, Data and Backups, and Data Processing Addendum sections of these Terms.

This Section survives any termination or expiration of the Service or license.

Billing

You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.

Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.

Free Trial

The Company may, at its sole discretion, offer a Subscription with a Free Trial for a limited period of time.

You may be required to enter Your billing information in order to sign up for the Free Trial.

If You do enter Your billing information when signing up for a Free Trial, You will not be charged by the Company until the Free Trial has expired. On the last day of the Free Trial period, unless You canceled Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You have selected.

At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

In-app Purchases

The Application may include In-app Purchases that allow you to buy products, services or Subscriptions.

More information about how you may be able to manage In-app Purchases using your Device may be set out in the Application Store’s own terms and conditions or in your Device’s Help settings.

In-app Purchases can only be consumed within the Application. If you make a In-app Purchase, that In-app Purchase cannot be cancelled after you have initiated its download. In-app Purchases cannot be redeemed for cash or other consideration or otherwise transferred.

If any In-app Purchase is not successfully downloaded or does not work once it has been successfully downloaded, we will, after becoming aware of the fault or being notified to the fault by You, investigate the reason for the fault. We will act reasonably in deciding whether to provide You with a replacement In-app Purchase or issue You with a patch to repair the fault. In no event will We charge You to replace or repair the In-app Purchase. In the unlikely event that we are unable to replace or repair the relevant In-app Purchase or are unable to do so within a reasonable period of time and without significant inconvenience to You, We will authorize the Application Store to refund You an amount up to the cost of the relevant In-app Purchase. Alternatively, if You wish to request a refund, You may do so by contacting the Application Store directly.

You acknowledge and agree that all billing and transaction processes are handled by the Application Store from where you downloaded the Application and are governed by that Application Store’s own terms and conditions.

If you have any payment related issues with In-app Purchases, then you need to contact the Application Store directly.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Content: Data and Backups

You retain ownership of any data, information, or materials that You upload, submit, store, or transmit through the Service (“Your Content”). You grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, modify, display, and perform Your Content solely as necessary to provide, maintain, improve, and support the Service, and as otherwise permitted by these Terms or applicable law.

You are solely responsible for Your Content, including its legality, accuracy, reliability, appropriateness, and compliance with all applicable laws. You represent and warrant that: (i) You own Your Content or have all necessary rights and licenses to grant the foregoing license and to post or transmit it through the Service; and (ii) Your Content and its use by the Company as contemplated herein does not and will not infringe, misappropriate, or violate any third-party intellectual property, privacy, publicity, or other rights, or violate any applicable law.

You agree not to post, upload, or transmit any Content that is unlawful, defamatory, obscene, harassing, discriminatory, infringing, contains viruses or harmful code, or is otherwise objectionable as determined by the Company in its sole discretion. The Company reserves the right (but has no obligation) to monitor, review, remove, or refuse any Content that violates these Terms.

The Company has no responsibility or liability for the deletion, accuracy, completeness, or failure to store any of Your Content or other communications maintained or transmitted through the Service. You acknowledge that the Service is not intended as a primary storage or backup system for critical business data, and You assume all risk associated with Your Content. Any exposure to objectionable Content from other users is at Your own risk, and under no circumstances will the Company be liable for any errors, omissions, or damages arising from Your Content or any third-party Content.

Data and Backups

Although the Company performs regular backups of Content as part of providing the Service, the Company does not guarantee that there will be no loss, corruption, or unauthorized access to Your Content. Backup points may be incomplete, corrupted, or unusable due to factors including (without limitation) pre-existing corruption in Your Content, changes during backup processes, third-party issues, or force majeure events.

The Company will use commercially reasonable efforts to troubleshoot and restore known issues affecting backups, but You acknowledge and agree that the Company has no liability whatsoever for any loss or damage to the integrity of Your Content, any failure to successfully restore Content to a usable state, or any resulting business interruption, data recovery costs, or other damages. Restoration, if possible, is provided as a courtesy and not as a guaranteed remedy.

You are solely responsible for maintaining a complete, accurate, and independent copy of all Your Content in a location separate from the Service. The Service is not designed or warranted as an archive or sole backup repository for critical ERP data (including financial, operational, or compliance records). You assume all risk of data loss and should implement Your own robust backup, disaster recovery, and business continuity procedures.

Google API Services User Data Policy #

The use and transfer of information received by Appward from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at support@appward.com and include in Your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing Your copyright.

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest.
  • A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
  • Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
  • Your address, telephone number, and email address.
  • A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our copyright agent via email at support@appward.com. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR, THE ENTIRE LIABILITY OF THE COMPANY, ITS AFFILIATES, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS UNDER ANY PROVISION OF THESE TERMS OR ARISING OUT OF OR RELATING TO THE SERVICE (INCLUDING, WITHOUT LIMITATION, ANY USE OR INABILITY TO USE THE SERVICE) SHALL BE LIMITED TO THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA OR OTHER INFORMATION, BUSINESS INTERRUPTION, LOSS OF GOODWILL, PERSONAL INJURY, LOSS OF PRIVACY, OR ANY OTHER PECUNIARY OR NON-PECUNIARY LOSS, ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE, ANY THIRD-PARTY SOFTWARE OR HARDWARE USED WITH THE SERVICE, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THESE TERMS, EVEN IF THE COMPANY OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. This limitation of liability shall apply to the maximum extent permitted by applicable law, regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise. Nothing in these Terms shall limit or exclude the Company’s liability for (i) death or personal injury resulting from its gross negligence or willful misconduct, (ii) fraud or fraudulent misrepresentation, or (iii) any other liability that cannot be limited or excluded under applicable law. Recent California case law (including interpretations of Civil Code § 1668) confirms that limitations do not apply to certain willful or intentional torts; this clause is not intended to override such public policy limits.

You acknowledge that the fees charged for the Service reflect the allocation of risk set forth in this Section and that the Company would not enter into these Terms without these limitations.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service. Services like, but not limited to, financial reports, parts cost and price predictions, inventory management costs, labor costs, compliance and regulatory qualification data accuracy, and others; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your Content or data; (c) your violation of these Terms or any applicable law; or (d) your infringement of any third-party rights.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Contents

Terms and Conditions

Accessibility Statement

Privacy Policy