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What is the Client Discovery app used for?

Wednesday February 28, 2024-2 min read

What is a Client?

In the context of the Appward ecosystem, a client refers to an individual or entity that uses the organization’s Appward system to access its applications and services. These clients could be employees, customers, partners or any other authorized users who interact with the organization’s digital platform.

What is Client Discovery?

Client Discovery in Appward is a tool designed to provide real-time insights into the users (clients) currently logged into your organization’s Appward system.

How does it work?

Client Discovery acts as your digital lookout tower, allowing you to monitor and track the activity of users accessing your organization’s Appward system.

Key Features:

  1. Real-time User Monitoring: Client Discovery provides a comprehensive list of all users currently logged into your organization’s Appward system, offering up-to-the-minute visibility into user activity.

  2. User Details: It furnishes detailed information about each logged-in user, including their username (the user from the organization), the exact date and time of their login, and their IP address.

  3. Insightful Metrics: By displaying the exact number of logged-in clients, Client Discovery offers an instant overview of user engagement and system usage within your organization.

  4. Security Monitoring: Client Discovery helps you identify and monitor unauthorized access attempts by providing visibility into the IP addresses from which users are logging in, aiding in the detection and response to potential security threats in real-time.

Why is it important?

Client Discovery is crucial as it provides valuable insights into user activity within your organization’s Appward system:

  • Real-time Monitoring: Track user activity as it happens to stay informed and proactive in managing system usage.

  • Security Awareness: Maintain a secure and protected system environment by gaining visibility into logged-in users and their IP addresses.

  • User Engagement: Understand user engagement patterns and identify opportunities for enhancing user experience and system usability.

In summary, Client Discovery serves as a powerful tool for gaining real-time visibility into user activity within your organization’s Appward system, empowering you to make informed decisions, ensure security compliance and optimize user experience effectively. 

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