Maintenance

Regular maintenance of your products and services is crucial to your business’s longevity. Without a computerized maintenance management system (CMMS), you risk critical maintenance for business assets falling through the cracks and damage to expensive investments.

With the Maintenance app, you can ensure that your employees are tracking their maintenance tasks and upholding the quality and efficiency of your goods and services. Say goodbye to missed maintenance tasks and functional disruptions and get ready to empower your employees to effortlessly track their work with timely upkeep and smooth operations.

Regular maintenance of your products and services is crucial to your business’s longevity. Without a computerized maintenance management system (CMMS), you risk critical maintenance for business assets falling through the cracks and damage to expensive investments.

With the Maintenance app, you can ensure that your employees are tracking their maintenance tasks and upholding the quality and efficiency of your goods and services. Say goodbye to missed maintenance tasks and functional disruptions and get ready to empower your employees to effortlessly track their work with timely upkeep and smooth operations.

Visualize and sort for an optimized workflow

  • View work tasks set up for one-time completion or recurring cycles
  • Sort tasks by individual employee or by entire organization
  • Consolidate task information all in one place for easy access
  • Utilize integrated checklists from the Checklist Creator app to ensure tasks are completed thoroughly

Maintain your course

  • Track progress of each maintenance task from start to finish
  • Precisely time tasks using the integrated time log for optimal allocation of labor resources
  • In Calendar view, clearly see whether a task is active, past due, or complete
  • Receive notifications when the status of a task has been updated
  • Use posts to communicate with team members about the task at hand
  • View all of the necessary files associated with the assigned task under the Files tab

Maintenance App Features

  • View the asset, assigned employee, and the location of each task
  • Monitor created tasks to ensure they are completed efficiently, on time, and according to established standards
  • Track start and end dates for each task
  • Use integrated timer to accurately log time allocated to the task by each employee
  • Access a list of people from your organization who have been assigned maintenance tasks
  • Display employee names, positions, departments, and their respective assigned tasks
  • Track tasks sorted by employee names for easier management and monitoring
  • View labor allocation for each task
  • Track information such as assigned employee name, position, and completion time
  • Record how long each action or task takes to complete with time logging
  • Add a relevant checklist to each maintenance task using Checklist Creator
  • Visually monitor the progress of each associated checklist
  • Add @-mentions to send Notifications to individuals or groups right in the Appward sidebar.
  • Liking messages in Posts with a single click of the thumbs-up icon and it will automatically trigger a Notification to the person who authored the post, letting them know you saw their note.
  • Attach documents, images, media and AppShare direct deep links to any record to and from any Appward app.
  • Enlarge any attached document, image or media by double-clicking the file.
  • Edit your message by clicking on the pencil icon if you need to modify or update your note.
  • Authors of each message posted can delete their own comments.
  • Take and log notes directly in a task to keep information in context
  • Organize notes within folders for quick navigation
  • Use HTML editor to format notes and highlight key information accordingly
  • Create notes with the drawing tool for quick visual concept of ideas
  • Deleted notes are auto-stored in a Deleted Items folder for retrieval if needed
  • Manage all files associated with each maintenance task without having to look through various locations to gather necessary information
  • Store documents, images or other media-rich files that are affiliated with a ticket
  • Select and upload files directly from your computer and store them within the Maintenance Director app record file
  • Access the Appward cloud file explorer and select files from organizational, personal and public folders
  • Link files from Appward’s Document system via Documents
  • Edit and change files after uploading
  • Download files directly to your computer
  • Popout file into its own window to view it at scale
  • Collect data metrics to identify patterns, recurring issues, or bottlenecks in ticket solutions
  • Analyze the gathered data to proactively address challenges, streamline processes, and promote continuous improvement
  • View insights derived from data to understand the time it takes to resolve a ticket
  • Collect insights on time spent and progress made on tickets to improve efficiency