Survey Director

Engaging with employees and customers is an important part of understanding your business. Manually gathering feedback from employees and customers can be time-consuming and leave gaps in understanding what’s important for your business to address.

Survey Director makes it easy for you to create, send and review surveys internally and externally, whether you’re looking to survey customer satisfaction or gather feedback on workplace amenities. With Survey Director you can quickly and efficiently collect feedback, providing you with the insights you need to make data-driven decisions and take actionable steps to improve your business.

Engaging with employees and customers is an important part of understanding your business. Manually gathering feedback from employees and customers can be time-consuming and leave gaps in understanding what’s important for your business to address.

Survey Director makes it easy for you to create, send and review surveys internally and externally, whether you’re looking to survey customer satisfaction or gather feedback on workplace amenities. With Survey Director you can quickly and efficiently collect feedback, providing you with the insights you need to make data-driven decisions and take actionable steps to improve your business.

A simple way to gather input and feedback from your team and customers

  • Create custom surveys that align with your business objectives
  • Use a variety of media, such as text, images, and video, to enhance the respondent experience
  • Offer multiple-choice answers or written responses to optimize your survey results
  • Gather relevant and impactful data to drive informed decision-making

Easily deploy and follow up without limits

  • Select as many recipients as needed from Contacts, with no limitations on participation
  • Invite participants with email and in-platform notifications, making it easy for them to access and complete your surveys
  • Open surveys in any browser for maximum accessibility
  • Increase response rates with notification reminders that encourage timely feedback

Review and analyze results

  • Gain valuable insights at a glance with visual charts that provide a high-level view of survey responses.
  • Quickly identify trends and patterns in survey responses to better understand your target audience.
  • Dive deeper into individual respondent answers to uncover specific pain points or areas of success.
  • Easily download reports with result tallies to make data-driven decisions and drive positive change

Survey Director Features

  • Choose the type of survey you want to create
  • Write a clear description to provide details about the survey
  • Select an image that aligns with the type of survey you are creating
  • Use HTML editor to input and format question text as desired
  • Attach any relevant images, videos, or other documentation to each question
  • Choose whether each question is required or optional
  • Select the type of response you want, such as multiple choice text, multiple choice images, or written response
  • Arrange attachments and answer options in the order you want the recipient to see them in
  • Order the questions in the way you want them to be answered
  • Edit questions quickly with just a single click
  • Use the Contacts picker to send your survey to individuals both inside and outside your organization
  • Send out multiple sessions of the same survey as needed
  • Choose whether to send the survey immediately or schedule it for deployment on a specific date
  • Specify the duration of your survey in days or weeks
  • Set a closing date for your survey to stop receiving responses
  • Emails and in-app notifications will be sent to each survey recipient
  • Associate related apps with each survey you create.
  • Indicate how another app record is linked to a specific survey.
  • Access more detailed information by navigating to related apps directly from the Survey Director app.
  • Generate detailed results based on the responses to each question in your survey
  • Visualize the results of multiple-choice questions using a line graph, to quickly see trends and patterns in the data
  • Hover over each line graph to access quick answer data for insight into specific responses
  • View written response questions in an aggregated list view to easily browse through all answers
  • Generate a printable PDF report of all responses to easily  share findings from a survey

Create, send and evaluate survey responses to increase customer satisfaction and employee engagement.