KnowledgeBase

Search or browse in depth articles, software resources and videos on everything about Appward.

Sales

Territories

  • Getting Started with Territories - This guide will cover everything you need to know about the Territories app including where territory records come from, how to navigate the app and how to configure your default app settings to suit your preferences.

Support Contracts

  • Getting Started with Support Contracts - Appward’s Support Contracts simplifies Service Level Agreement management by centralizing agreements. This helps ensure consistent service and avoids missed renewals, ultimately boosting customer satisfaction and revenue for businesses. This guide will provide you with all the necessary details of navigating and using Support Contracts.

Installations

  • Getting Started with Installations - The Installations app provides a centralized solution to track and manage installs with easy access to information such as installation schedules, product details and customer requirements.

Leads

  • Getting Started with Leads - The Leads app is a tool for capturing, tracking and managing these leads that your company has generated. This guide will go over the full lead pipeline from adding new leads to editing lead information and following up with prospective customers.