KnowledgeBase

Using a systematic approach to review operations is the initial step in setting quality, efficiency, and safety standards. With the Inspections app, you can create checklists, reference specs, log issues, and generate reports for quality, compliance, and improvement. Unlike manual methods, Inspections offer centralized and traceable assessments organization-wide. 

Relying on a paper-based system to manage manufacturing projects not only creates bottlenecks in productivity but also limits your organization’s ability to adapt and scale effectively. As project complexity grows, manual management methods become increasingly cumbersome, making it challenging to keep pace with industry changes and evolving project requirements.

The Survey Director app, paired with Surveys, empowers you to gather feedback efficiently, equipping you with necessary insights for making well-informed, data-driven decisions. Engaging with both your employees and customers constitutes an important aspect of understanding and improving your business. In this guide, we’ll cover the process of creating, deploying, and managing surveys.

This guide is designed for the administrators who handle the creation and management of departments within your company. It will cover features such as adding new departments, viewing and editing the employees and positions of each department and how to archive or delete unused departments.

With the Locations app, your organization can designate specific spaces within your premises and define their intended purposes. Whether it’s a room for daily stand-up meetings or a warehouse for shipping products, Locations assists you in compartmentalizing and maintaining control over your business operations. This guide will walk you through the steps of creating a location, managing its details, and integrating them into other apps within your organization. 

The Progress Reports app streamlines the creation, management, and administration of progress reports for your organization. Whether it’s an employee’s annual review or a financial report for your company, Progress Reports has you covered. In this guide, we’ll walk you through the entire process of creating and managing your reports to ensure they are tailored to your specific needs.

Whether it’s a message concerning a work assignment or an activity aimed at building team cohesion, announcements play a pivotal role in enhancing communication and laying the foundation for strong relationships within your team. Announcements, alongside Announcement Director gives your organization the ability to ensure strong communication between the people in your organization.

The Companies app is a valuable tool for organizing your organization’s business relationships when working with external partners, clients or suppliers. This guide will cover how to add, view and edit a company, as well as how to qualify a company as a vendor/customer and use the Frontline Features of companies.

Important messages can easily get lost in email inboxes, especially during busy times. Announcement Director, in conjunction with Announcements, tackles this problem by sending messages and reminders directly to people in your organization. This guide will walk you through the process of creating, dispatching, and ensuring that your announcements are seen by the intended audience.

With Certifications, you can maintain up-to-date certifications for components and materials, to ensure compliance with industry standards and regulations. In this guide we’ll cover how to create, manage, and ensure timely updates of certifications across your organization.

The Tickets app is a powerful application used to create, track and manage the progress of your support inquiries. This guide will cover how to add, view, edit and keep up to date with your tickets and the parties working on them.

The Problems app is designed to help your organization quickly document issues, identify root causes, plan solutions, and execute them with ease. This guide will walk you through the process of creating a new Problems record, managing it, and successfully identifying the root cause and implementing a solution.  

Meetings is designed to help you efficiently arrange scheduled gatherings with well-defined details regarding topics, goals and agendas, ensuring that attendees are well-prepared and in sync even before the meeting commences.

While the Tickets app is designed to track the inquiries that you’ve made, Ticket Director is designed to manage how you handle incoming tickets. This guide will cover how to add, view, edit and respond to tickets from your customers and internal employees. We’ll also cover how to use the Appward API to integrate ticket creation into your web forms.

The Leads app is a tool for capturing, tracking and managing these leads that your company has generated. This guide will go over the full lead pipeline from adding new leads to editing lead information and following up with prospective customers.

Positions offers a comprehensive job management solution that helps you manage job descriptions, roles, departmental objectives, and training prerequisites all in one place. Leveraging positions with your organizational framework can pave the way for your business’s success.

Documents is designed to help you create a comprehensive library of documents and media assets essential for everyday operation of your organization. Fully integrated with the Appward platform, your documents can be accessed from any app securely and efficiently.

Trips is a dedicated application for efficiently handling travel logistics, bookings, and coordination. It simplifies the management of travel data, expenses, itineraries and traveler profiles across your organization.

Calendars is an app designed to help you keep track of yours and your colleague’s busy schedules and improving overall time management. You can utilize Calendars unified interface to add events and switch between monthly, weekly, and daily views. In this guide we’ll cover how to add events, calendars, and navigate the entire Calendars app.

The Skills App is designed to offer thorough insight into employees’ skill sets, simplifying the process of determining their areas of expertise. With Skills, you can effectively address these obstacles, improve decision-making, and fully harness your workforce’s capabilities.